OUR VALUES
Delivering on our commitments
Delivering on our commitments to our customers begins with our values. Grainger has identified six values that are the foundation of our culture. They define how Grainger employees conduct business and how we interact with each other. Grainger's values guide our decisions as we strive to achieve our goals.
Rollover the picture below to see our values:
- VALUES
- AGILITY
Challenge the status quo and be open to new ideas. - EMPOWERMENT AND ACCOUNTABILITY
Act with authority and be responsible for one's actions - ETHICS AND INTEGRITY
Commit to fairness and honesty in all aspects of business - HAVING FUN
Celebrate achievements and encourage a healthy balance between work and personal life - LEARNING
Seek and accept feedback and build upon both successed and failures - TEAMWORK
Trust others and value difference
OUR PERFORMANCE DRIVERS
Delivering on our commitments to our customers is the #1 priority at Grainger. Grainger is committed to developing employees who help us win with our customers. These attributes define how we conduct business and how we interact with others.
- Wow the Customer: Take personal responsibility for creating an exceptional customer experience
- Have a Winning Attitude: Make courageous decisions
- Drive for the Best Results: Work hard with integrity
- Make the Team Better: Take personal responsibility for the team's success
- Lead the Way: Build a sustainable team that lives by Grainger's four performance drivers